At Zoq Leather, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information when you use our website or make a purchase:
- Personal Information: Name, email address, shipping address, and phone number.
- Cookies: We use cookies to enhance your browsing experience and track website usage for analytics and marketing purposes. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information to:
- Process Orders: To fulfill your purchases, confirm your details, and ship your items.
- Customer Support: To provide assistance with any queries, returns, or exchanges.
- Improve Our Services: To enhance our website and customer experience based on feedback.
- Marketing: To send promotional emails or newsletters about new products, sales, and updates (you can opt out of these communications at any time).
- Fraud Prevention: To ensure safe transactions and protect against fraud or unauthorized access.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: Your payment information is processed directly through secure payment gateways; we do not store any payment details.
- Secure Servers: Our website is hosted on secure servers with updated software and firewalls.
- Limited Access: Only authorized personnel at Zoq Leather have access to your personal information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers under the following circumstances:
- Shipping Providers: To deliver your orders efficiently.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences and gather analytical data to enhance the site’s functionality. You can manage your cookie settings through your browser, but disabling cookies may impact some features of the site.
6. Your Rights
As a customer, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing emails or communications at any time by clicking the “unsubscribe” link in our emails.
7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, along with the updated revision date. We encourage you to periodically review this policy for any changes.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at: